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2010 VOLUNTEER SHELTER TRAINING, Microsoft Campus

February 27, 2010

The weather in King County has been remarkably warm and dry this winter. No flooding, earthquakes or other disasters to speak of. So why was there a Red Cross shelter at Microsoft last weekend?

Because at the Red Cross, we believe in being prepared. And so for four hours on a Saturday morning, we staged a shelter simulation exercise for 30 new Ready When the Time Comes volunteers. These dedicated community members came to the Red Cross over the past few months through their employers – Microsoft, Costco and Eagleview Technologies – to serve as a reserve task force that will be called upon if and when a major local disaster occurs in western Washington.

New disaster workers experienced what it is like to set up and run a Red Cross shelter, from processing registration paperwork to setting up cots and food. Experienced Red Cross shelter workers supervised the new recruits, working as shift supervisors and shelter managers, and about a dozen staff and community volunteers acted as shelter clients, presenting scenarios for the new shelter workers to solve. Teams from Health Services, Mental Health Services, Logistics and Public Affairs also participated.

“This is great,” said Shelter Manager Kathy Brasch, who has worked in a dozen or more Red Cross shelters over the years. “Usually our volunteers learn in classes and tabletops. This is a real, unique opportunity.”

Carol Dunn, who came to the event to play the role of an emotional client, agreed. “I am so impressed by the quality of the drill, the planning, and the volunteers. They had me [act as] a Russian-speaking shelter client worried that I can't find my daughter, but unable to communicate this in English. [The shelter workers] helped soothe me with tone of voice and behavior… and called the Language Bank to get an interpreter.”

This was the first time the Red Cross chapter coordinated an exercise like this, and it was so successful that plans are already in place for future training events across the county.

Special thanks to Microsoft, which has embraced the Ready When the Time Comes Program and donated its facilities for Saturday’s exercise, and to Tom Albertson, Red Cross Volunteer Shelter Lead, who put it all together.

To see more pictures from the event, visit our Flickr site:
http://www.flickr.com/photos/seattleredcross/

 

 

 

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