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“You Need to Get Home”

“You need to get home. Your unit is on fire.” Heather's landlord called her at work on a chilly October afternoon with the heart-stopping news. By the time she got home the fire trucks were already there, and her apartment was a blackened shell.

Heather had moved just four months before into the Queen Anne neighborhood building with the great view. It was the height of summer, and she didn’t realize that the older heating unit in the bedroom would kick on automatically, or how hot it would get when it did. The Seattle firefighters who responded to the alarm told her the fire probably started when the bedspread pushed against the heater got too hot and ignited, creating a wall of flames that destroyed Heather’s apartment in minutes.

“I lost everything except what I was wearing, and I didn’t have insurance,” she says. “That was an expensive lesson.”

A naturally vibrant and outgoing woman, Heather was shocked by the disaster unfolding in front of her. “I was just standing there, so out of it, when two people from the Red Cross showed up. They stayed with me, got me a toothbrush, got me a hotel, set me up with a debit card for clothes and essentials.”

Red Cross Disaster Action Team members Pat Morgan and Joe Karl stayed with Heather while firefighters put out the flames and surveyed the damage. Caseworker Mary Baker Scott met with her the next day, and several times after that, to get Heather set up with vouchers for clothes and basic necessities. “I lost my glasses in the fire, and the Red Cross helped me get new ones. They gave me vouchers to buy shoes, pants and jackets so I could go to work. I had no idea any of this was available.”

Heather lived with her parents and commuted twenty miles each way while she waited for her apartment to be repaired. Despite her own unsettled state, she started the process of becoming a Red Cross volunteer.

“I am in awe of how much the Red Cross gave me,” she says now. “The hotel, the vouchers, the glasses, the gas. I don’t have a lot of money, but I want to give back to the community this way.”

On average, the American Red cross Serving King & Kitsap Counties responds to an emergency like this every 48 hours. All Red Cross assistance is provided free of charge. Click here to find out more about our disaster relief services, or make a donation to help us support families like Fran and Kathleen.               

 

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Heather (above) went to work and came home to find her apartment a blackened shell (below)

 

 

 

 

 

 

 

 

 

American Red Cross Serving King & Kitsap Counties
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